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Frequently Asked Question (FAQ)

How to get started

How do i sign up to KIDS BESTPRICE?

How do i sign in after creating an account?

What do i do when i forget my password?

I can’t sign in to my account

Shopping on KIDS BESTPRICE

How To Shop On KIDS BESTPRICE?

Does it matter if i pay on delivery or pay online?

How do i save items to view later?

PAYMENTS

How do i pay for items purchased?

What is KIDS BESTPRICE wallet?

Should i pay to any individual account?

How do i track orders

How do i check status of my order?

How do i know if it has been shipped?

How can i cancell order?

How can i print an invoice for an order?

DELIVERY

How many days does it take to deliver?

How will my delivery be done?

Will my items be delivered in a single package?

What should i do after my order has arrived?

Cancellations and returns

How do i cancell an order?

Can i return it if i do not want item?

What should i do incase of damaged or defective product?

Are there specific products that can’t be returned?

Return policy

What is Your return Policy?

Requirements for a valid return

What are your Requirement for a valid return?

How to return

Payment methods

At Checkout, select a payment option;

How do i sign in after creating an account?

What do i do when i forget my password?

I can’t sign in to my account

Shopping on eShop

How To Shop On Eshop?

Does it matter if i pay on delivery or pay online?

How do i save items to view later?

PAYMENTS

How do i pay for items purchased?

What is eshop wallet?

Should i pay to any individual account?

How do i track orders

How do i check status of my order?

How do i know if it has been shipped?

How can i cancell order?

How can i print an invoice for an order?

DELIVERY

How many days does it take to deliver?

How will my delivery be done?

Will my items be delivered in a single package?

What should i do after my order has arrived?

Cancellations and returns

How do i cancell an order?

Can i return it if i do not want item?

What should i do incase of damaged or defective product?

Are there specific products that can’t be returned?

Return policy

What is Your return Policy?

Requirements for a valid return

What are your Requirement for a valid return?

How to return

Payment methods

At Checkout, select a payment option;